Dirty, freezing cold. WiFi, and tv broken. Hot tub wired dangerously which took out all of the electrics. No loo roll, no washing up liquid or dishwasher tablets. Refused to turn the heating up. No fire wood. Offered us a "FREE" stay in compensation and then cancelled at the last minute, when we already had flights booked. They said the house was closed for renovation but actually it was still being advertised at £1600 for the week. Absolutely shameless pair of indivudals. Goes to show money cant buy you decency. Also the booking was on behalf of the charity i work for and she knew.
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