we booked Skyfallbath for 5 nights 17 August to 22 August 2025. There were 8 adults and 6 children and our dog. When we arrived the whole house was full of flies death and alive. It was so dusty especially the bedrooms and the lounge, fireplace etc. Our shower was so dirty full of hair from the last occupier that water cannot flow out and the mosaic tiles were coming off the wall. there were no towel bars to hang towels we had to put a chair in the bathroom to hold our towels. The flooring is cement when it gets wet and not cleaned properly the floor gets black mouldy patches. The wardrobe in our bedroom is so dusty the moment you open the door you can smell the dust you can't hang your clothes in there. Because of the flies we could not open the patio doors or windows and it is stiffling in the summer heat. we had to buy fly stickers and also use the spray so the whole house smelt of the spray especially in the kitchen and dinning area where food is being served. we paid extra £150 for the hot tub but it was full of sand we couldn't use it and no refund. when we complained sent text messages to the lady in charge according to her she said as far she is concerned there is nothing wrong with the place. We had to move out after staying 2 nights and looked for alternative accommodations. Wasted our holiday spending time dealing with this problem and looking for alternative accommodations at short notice. Photos advertised looks deceiving but our experience in this place is really disgusting.
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