I recently stayed at a house in Bath for a hen do with 15 other people, and it was an absolute nightmare. Upon arrival, we were horrified to find the house in a disgusting state. There were bugs and cobwebs everywhere, dust coated surfaces, and the skirting boards were filled with dirt. We even found leftover food in the kitchen and a toilet with unflushed poo. The hot tub was barely warm, making it unusable.The entire house had a horrible, unhygienic feeling that made us all want to shower immediately. To make matters worse, the dishwasher broke during our stay, and I had to clean it myself. All the cutlery and plates were dirty, so we had to wash everything before we could use it. The fridge was filthy, and we had to clean it thoroughly before storing any of our food. We had to go to great lengths to hide the mess from the bride-to-be so as not to upset her hen do.The house is in a stunning location, which makes the poor cleaning standards even more unacceptable, especially for a property that clearly hosts big events such as hen dos. It was incredibly disappointing, especially considering the owner had sent a long email prior to our stay with an extensive list of do’s and don’ts. We expected the cleaning standards to match her strict rules, but this was far from the case. Despite paying over £2,000 for the weekend, we haven't received any compensation for the appalling conditions. I would not recommend anyone stay here. It was a huge letdown and a waste of money. Avoid this property at all costs.
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