Where do I start?There were 15 of us coming together to give my youngest daughter the best hen. Fortunately, the following comments did not spoil that. Some of the hens arrived early to decorate the place and found to their disgust not the cleanest of places!Having to clean the kitchen/ dining area before they commenced to decorate was not what they expected!Anyway on arrival of the rest of the gang we all checked out the rest of the house and were not best pleased.All agreed we had been well and truly ripped off. The only bedroom to have wardrobes/drawers was the ensuite bedroom off the kitchen. Now you may think not an issue, however considering we all had our glad rags obviously we expected to be able to hang stuff up.All weekend whenever we either washed up or used the dishwasher there would be water running out over the floor. On checking the filter in the dishwasher thinking it may be clogged up, there was found to be broken glass in the basket of the filter.Now would you not expect the whole house should be checked for cleanliness and any other issues between lets, obviously not the case at Starfall.On Sunday morning the host was contacted to advise her of the issues we had, wanting to update her prior to the arrival of the next group. She was most belligerent, and even had the nerve to say the dishwasher was not leaking, you only have to look back at previous reviews to see this was not a new issue.She even tried to say she had let the house to us at a discounted price, over 2 grand for 3 nights, really?Originally some of us where staying an extra night on the Sunday, but following the phone call to the host we decided against it.All the bedrooms smelt damp, there were cobwebs, old cobwebs not nice new webs made by spiders to catch their lunch, hanging down from behind radiators, dust in corners of the rooms, even what looked like mouse droppings in the toilet by the front door. The host expected us to believe it was due to the house being in the countryside. Having grown up in the countryside myself, I feel her argument to be rubbish, she obviously thought she could confuse a group of townies!All in all I could never seriously consider recommending this place, the 1 star given is simply because we were all together and able to make the weekend memorable for my daughter and the location is beautiful.
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