Condescending homeowner, low cleanliness, essentials barely provided for. All the beds required were not set up.Only 15 'beds' present one being a sofa pull out in a small room with two singles already, even though it is advertised to house 16 people.Only allowed the house to be at 18 degrees, unless we wanted it higher to a more acceptable temperature... then we would be charged more per day. For the price we paid to stay, this was really unacceptable.Some dishes had food from previous use still on them. Shower heads were low and needed to be held to use, rather than sitting on the wall for a standing shower. There is such potential for a lovely stay, however with how Sophie dealt with our complaints or suggestions, it made the stay that much more uncomfortable. She tried and succeeded to charge our hen group for blocking the septic tank with sanitary products, when the problem was there before we arrived and we brought it to her attention only a day after arrival. Also only two of our group were on their period and neither flush their products.
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