Why is a yearly statement so difficult?! I have been making overseas repayments since 2020. Every year when I provide evidence of overseas income, the website doesnt work and they dont receive my emails so I have to post my payslips. I have received 1 statement since 2020 which shows a breakdown of payments in interest. It is impossible to know how much I have paid and how much interest I have received each year, all I know is the number is not going down much!Surely its not that hard to create a simple tool to view each payment along with interest online, just like a bank statement. Whenever I speak to people on the phone they're nice enough but the website is the worst website I have ever had to deal with. I'm always confused about what I owe and how to pay it and how much I've paid. Who knows if SLC have received all my payments...
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.