Utterly useless!!! I've had troubles with accessing my online repayment account for about 4 years, I go through this loop of calling them up to get it fixed, being passed around multiple teams, kept on hold, to eventually reach a dead end where they just ignore me and never call back. I then get fed up and try again in a few months time. 4 years and counting and I've yet to get this issue sorted.Truly appalling service when I have £70k+ debt with them that I want to manage, and who take £100s out of my salary each month. It should be illegal for a financial institution to behave this way.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.