As a parent of a student on a gap year applying for student finance the experience has been appalling. Ridiculous requirements for evidence of “connection to the UK” for a young person just on a gap year. Appalling lead times, over engineered processes and no individual empathy. It is obvious that they work to a restrictive script that has no baring on reality and individual circumstances. This excessive requirement for information for a UK citizen leads to crazily long lead times, high levels of stress and poor outcomes. All while they sit and charge punitive interest rates on the students once they do give the loans. Complaing is also pointless. Like speaking in an empty room. The company and the student loan system is broken.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.