I’ve had issues with my daughter’s maintenance loan every year of her degree, and now the offer for her final year is wrong too. This means I have to fight with them for the third time. Most of the call centre agents are unhelpful, and I’ve spent a total of 9 hours on hold over multiple calls, only to be cut off several times. It’s absolutely disgraceful, but we have no choice but to rely on them. Does anyone at SLC actually read these consistently negative reviews?
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.