Horrendous experience. I am trying to support my daughters application for her second year. You phone for support and constantly get cut off and referred back to the online system. You cant get to speak to anybody. The online system only shows last years loan and is stuck in a loop. Meanwhile my daughter is getting emails saying that if I don't support her application in the next 28 days she will get the bare minimum. A truly horrible system that does not work but what can you do as they are the only student finance company.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.