If I could rate minus minus stars I would. Poor advice. Lengthy waiting times. Waste paper by sending so many letters it is embarrassing. Unhelpful staff who cannot help on queries. Misled on investigations which are started but don’t go anywhere. Got a refund in the last month because they took too much money. They won’t tell me how much but I have to agree first and then I will find out sometime in the next 28 days and if I give any detail incorrect they won’t give it and they asked me please not to contact them regarding it either on the phone which is a disgrace really. This has happened on many occasions where they refuse to complete any investigation I started. Corrupt.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.