I called to try to find out the interest rate that would be applied if I took out a loan. I had to do this as the information on the website was inconsistent. They insisted on wanting me to confirm who I was as I had a record from over 30 years ago - as I couldn't remember the address and telephone number from my student days we were in a perpetual circle. They would not tell me what rate would be applied. The experience was so terrible and I have no confidence in them that I will not use them and will approach a bank for a loan instead - who will be regulated and provide clear information. I feel that this company is simply out to confuse and make money out of vulnerable students and families.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.