It's seems their only form of contact is through social media if you want to get any sort of refund back from them. A painful experience who's response is constantly "As it's been longer than 72 hours, we have to re-confirm your security details." Useless government company that is quite clearly a reflection of our existing government in terms of being a complete shambles.Pathetic.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.