I am in my third year of a 4 year undergrad degree. Every year I have to fight for funding that I am entitled to. The service is always appalling and cold, unhelpful and rude, and they say it takes up to 6 weeks, well I applied in June, I’m still waiting and have been contacting them every other day for an update. I shouldn’t have to fight for funding I am entitled to, will be paying back and when I’m more than half way through my studies. 6 weeks, no, it’s been 15 weeks now. They have sent my mental health on a downward spiral and I’m so fed up of it. They make you lose motivation for your studies when they make it this hard and keep changing the parameters. I am going to be making a formal complaint very soon.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.