I've had the pleasure of more than 10 years dealing with this company now. As bad as its ever been, although now all the staff seem to have been on rudeness training. Dealt with flippantly and sarcastically on both my recent calls, blows my mind SLC is so reliably unhelpful.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.