Just so so so horrific to deal with. Impossible to log in with 30 minute lockouts after 2 password attempts, impossible to call on their stupid phone line, impossible to correspond with by any means other than their idiotic phone line, particularly when you live abroad. Absolutely zero customer service.Honestly raises my stress level tenfold anytime I have to have anything to do with this company, would rather cut off my own toe than take out any form of loan with these morons in hindsight. I'm pregnant and me trying to correspond with them in regards to my payments and maternity leave right now is going to send me into a mental institution.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.