Absolutely awful experience with the student loans company. It's is impossible to get through to anyone. I am currently living overseas in the USA, they provide no options for standing orders from overseas accounts, so you need to either need to maintain a UK bank account and suffer the constant transfer fees from the banks or pay a transfer fee every month to pay them.You have to constantly provide them with proof of income and paperwork which will cost you to post international. Clearly hundreds of not thousands of people have awful experiences with this company based on the 1* rating and clearly they do nothing to improve service, it's a disgrace that the student loans company is able to continue operating with such poor reviews and is backed by the Government.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.