Shocking communication in every way. SLC requested info by email, then sent a letter by post requesting it again (but in online account it is still being processed), then email me to say I haven’t provided an address, before texting to say I have to call…and nobody answers the phone for an hour. Added to the fact that the tone of all communications suggests I’m not doing what I should be whilst providing no evidence this is the case, really poor all round!
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.