Called to ask about second degree loans and turns out I’ve been given completely false information by the student finance customer service rep. Now have wasted a month applying, going to interviews wasting money on ucas- only to be told I was given the wrong information and the course I’ve applied for isn’t covered as a second degree. Called a further 2 times today and was again given completely different info from 2 different people! Making a formal complaint but won’t change the fact that my future plans have been completely trashed because of this horrendous company.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.