So my daughter at uni was overpaid due to ST mess up she was then constantly harassed by them with letters and txt demanding repayments. I stepped in and arranged with them to make monthly payments to pay off this debt which when they looked again at the information sent was reduced .Some 4 payments later they then start with the txt again demanding payments, she phones them again to find out my repayments have been lost in the system so i call them the ignorant woman on the end of the phone constantly talked over me I asked to please stop talking over me and let me speak she then hung up on me.All those who have written reviews on here have the same complaint as to their incompetency can someone get an MP to step in and sort out this not fit for purpose organisation,
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.