I've been waiting for a rebait for over a month. I called SLC on Monday to say the money promised within 5 working days hadn't reached my account. The man I spoke to was rude and implied the money wasn't due for another 2 weeks. I then had a call yesterday to say the money bounced back to the SLC I asked why and was told that it was because they were using the bank account from 20 years ago when I had as a student account.Ironically, all my bank information had been updated when I applied for my refund.I have now been told it will take another month to receive this payment, and apparently, a member of staff says this happens a lot.I still can't understand why I am still paying my student loan when it was supposed to be written off years ago but the goalposts keep moving!
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.