I have a son who has had surgery and is awaiting spinal surgery and I am his carer but I've also been facing eviction in my old flat and had to move house all while the Honours Student Loans have hounded me and made my life hell. I sent them various forms of evidence that I have Aspergers Syndrome and mental health conditions, evidence of my circumstances and my income and even a medical letter to which they have ignored and gone right ahead and sent my file to the debt collectors. How can this happen?? I meet the criteria as a person with mental health history and provided all the evidence to support that I don't have enough income and that they are causing me serious stress and they don't care. WHO is the manager of HSL? why is there always someone hiding behind their staff and not wanting to reveal themselves? I think everyone needs to come together and sign a petition in order to force the HSL to take responsibility for the malpractice and the negligence it has caused so many people. They will never change unless everyone makes a public stand against the way they operate and how unethical they are. There is something terribly wrong with them victimising and harassing people even after they have supplied sufficient evidence to support that they are unable to pay back their loans. Someone is negligent and the incompetence needs to be addressed.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.