Im glad I read these reviews as I was thinking it was personal, what an absolute nightmare. This service is a joke. Agents provide misleading advice, evidence submitted is never surfice more is always required. Call times are beyond belief. 6 years of being rejected for maintainance loans and still no further forward. The customer service and run around they give impacts your ability to study to such an extent I nearly had to drop out ar year 5 due to health and financial issues still advised my evidence and forms were incorrect even though they sent them to me and request I had them filled in by GP and returned, misleading guidance , round in circles year after year. True students can't get support or even adequate services whilst organised criminals milk this system by using agents to make claims for fraudulent applications. Parliament are aware snd its been reported in the news and yet it continues ! The whole system is a corrupt shambles and is not at all fit for purpose
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.