My wife is applying for a teaching education to become a teacher for PGCE primary schools. We were under the impression that UK need and wants UK teachers so we moved from Norway to UK, believing that UK would support us and help us especially given what our true intentions are.It's been nothing but an absolute nightmare and I'm getting the impression that we're being scammed (as in they've promised my wife support in terms of covering tuition fees and giving her maintenance loan). Both me and my wife have been on several phone calls with student finance and each time it sounds like they're making random excuses to stall my wife receiving her student tuition payment and maintenance loan. Now because of this, we're in huge debt after spending our entire savings AND we have 2 children whereas one of them are attending nursery and because of the delays from student finance, we can't even get the child funding grant which forces us to pay the full price for our child's nursery fees which is over £1000. We've been here for over a month now and I've been trying to support her ever since we've arrived but now my savings are being quickly depleted and we're at risk of going financial bankrupt.Student finance claims they record calls, and so have I on every call I've had with them. Thanks to the records I've made lately they've been nothing but contradicting and spewing lies. My wife has given consent to share over on the phone at least 2 times but latest they claim she needs to be physically present. She's given every evidence they've been requesting, even as far as writing handwritten letters for her proof of address that has to be sent physically and not digitally. They've told us that "this" is the last of their requests, however whenever she sends in the exact requirements, they come with NEW requests.Honestly this is a horrendous experience and it's shocking that this is from a governmental website.Personally I've had my share of bad experience with office people from NAV (Norwegian Labour and Welfare Administration) and UDI (The Norwegian Directorate of Immigration), however I've never experienced as bad as student loans company. This is as bad as scammers I've encountered when I've tried to purchase used laptops or mobile phones from marked places such as Facebook market.At this rate, I think we'll be forced to move back to Norway and leave UK for good (my wife is british and raised in London). I personally wanted to give it a chance, given how UK wants to "copy" Norway AND the fact they need teachers but I think we've overstayed our welcome.My advice would be to not even bother with these guys as clearly I can see they've got tons of other terrible reviews and they've done nothing to improve their service. Go study in another country and hopefully they'll provide better support than Student finance. I know personally Norway's service (statens lånekasse) are WAY better and more professional than this from my own experience and my network who's been using them.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.