I'd give zero if I could, don't seem to care that they may have a data breach. Complete brick wall when you attempt to escalate an issue. Unhelpful staff who seem to find it funny to keep you hanging on the phone as long as possible. Managers that hide behind the call handlers.
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Student Loans Company is a non-profit making, government-owned, organisation in the United Kingdom; providing loans and grants to students in further and higher education.