sleepcountry.ca

1.4
1.4 Based on 21 reviews

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Clement Bigras
BUYER BEWARE !

BUYER BEWARE !! After five years the sleep country base vibrators failed . The screws holding motors must be in fabric , backed out motor flipped upside down and damaged mattress. We have 10 yr warranty on both mattress and base. Then technician hard to come by. Was told theres guidelines on how to use a mattress... im guessing sleeping on it is not one !!! 10k for beds and good time to find out about not getting warranty when had another 7500$ order placed. So obviously canceled said order . Sleep country can go after the base company to get there money . Im sure the millions of dollars they spend they can hold them accountable. A little lock tight make it a bolt with lock washer , even nylon locking nut could help with future manufacturing. Unbelievable customer service if warranty not given than give us our extended warranty money. CROOKED IS WHAT THIS IS !!! AGAIN BUYER BEWARE !!!

1
Date of experience: Nov 03, 2025

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