We spoke to a representative in Oakville, about replacing our mattress. We were promised that we could replace the mattress and boxspring with a new mattress and a platform and that the platform would fit inside the rails. We wanted to keep the rails because we wanted to have a headboard and a footboard. On delivery, it was very clear that the platform would not fit inside the parameters of the railing and the headboard and footboard. They promised to fix the situation and they failed miserably and we were not able to return the mattress or the footboard. Worst $5000 we ever spent
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