sleepcountry.ca

1.4
1.4 Based on 21 reviews

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anonymous
NEVER DELIVERED MY ORDER. DO NOT PURCHASE.

NEVER DELIVERED MY ORDER. DO NOT PURCHASE.This was, unfortunately, a horrible experience from top to bottom. I originally ordered from Sleep Country because of their quick delivery date and turnaround time (which of course was a LIE). I was just moving to Vancouver and the delivery date was the same day I was supposed to move in. When I was told the delivery was delayed by a day or two, I spent the first few nights in a hotel nearby willingly. Unfortunately after 5 days and hotel costs which EXCEEDED the price of the mattress, I purchased another mattress from a local shop.The mattress from Sleep Country never arrived. When I spoke to support, they offered me a $300 giftcard at Sleep Country for the "delays." I run a business and company myself and am extremely disappointed as to how this was handled.By the way, the entire time while this was happening, I had influenza and was sick in hotel rooms. WHATEVER YOU DO, DON'T BUY FROM SLEEP COUNTRY. GO LOCAL, SHOP ELSEWHERE PLEASE.

1
Date of experience: Oct 28, 2025

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