I ordered one king sheet set. Told the pillows were free with this offer. Instead of a king I got a queen set I DID NOT ORDER that had a protection policy added to it but didn't receive the king set. I was charged over $400 and when I contacted customer service all they said was I ordered both sets and never even addressed the fact I didn't even receive a king set so how do I get a full refund if I can't return a set I never got? Don't want to offend anyone but who in the world takes a protection or warranty policy on a set of sheets for an extra $19 and why would a person protect the less expensive set and not the more expensive? Someone dropped the ball and now I'm disputing the king set and asking for a return method and refund on the queen. BTW, I DON'T HAVE A QUEEN BED! It's just my husband and me in a big old CRAFTMATIC king bed. Went to Sleepgram site again and it said I don't have any orders.
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