When I contacted them to place my order they were very helpful.I explained I needed the bunk beds urgently and they were able to get this all set up for me to receive the bunk beds within the 4 days.We had a couple of issues which we reported to them and one was a small damaged area but once erected this did not show.They sent me a compensatory amount to my bank which I was very grateful for and the other was some damaged screws which they sent immediately by post.The delivery men were also brilliant, they took their shoes off every time they entered the porch.The triple bunk beds we ordered are well made and look great, our granddaughters are very happy.
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