We purchased a $3700 twin soft mattress, only to find out that the manufacturer had altered the formula, making it hard after use. My sciatica flared up, and the 30-day return policy feels like a scam. If you choose a less expensive bed, you still have to pay the original price, which they don’t disclose. We feel trapped with a poor-quality mattress. Anyone interested in a class action should reach out. Another factory was much easier to deal with.
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