The guys are Sleep Village are amazing - after sales care is another level - even 2 years later! Bought my divan bed 2 years ago, and a month after the 2yrs, a piston popped. I called Sleep Village and without hesitation they offered to send a full set of replacements. There were issues with Royal Mail not wanting to ship a product with compressed air, resulting in delays in receiving them - due to no fault of the team at Sleep Village. In the end, Jay - the Senior Customer Service Advisor literally got in his car and delivered to my house at 10pm at night to ensure that I got them without any more delays. Above and Beyond!!! Thank you Jay!!
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