On November 17th at 7:30 AM, I sent an email requesting a deposit limit to ensure I didn't lose control. Forr the next 48 hours i didnt recived reaction and the limit wasn't imposed, and I continued receiving emails encouraging me to deposit, which resulted in me making additional deposits.In the chat, the support staff told me it was due to some error in the queue. I did everything I could to protect myself, but this casino didn't ensure their system was working properly. In this situation, I expect a refund of the deposits I lost due to this error. Safe gambling is extremely important, and the casino should take this seriously. If it is confirmed that the problem was with the system and the money is refunded, I will change my review and give a positive rating for resolving the issue.I am now waiting for this situation to be resolved.Update November 19th 5:30 PM:The deposit limit after 58 hours still hasn't been set. After 1 PM, I received an email asking why I wanted to set a deposit limit. I replied a few minutes later and haven't received a response since.
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Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
