I requested a withdrawal of 4,000 EUR at Slotlords, which was rejected due to an alleged maximum bet violation while playing with an active bonus.The bonus in question was a Level-Up bonus of 20 EUR, which was automatically activated by the system, without me manually or consciously accepting it. The wagering requirements for this bonus were fully completed, and the 4,000 EUR winnings were generated approximately three hours after the bonus had already been completed. From that point on, gameplay was conducted with real money only and without any active bonus.During gameplay, it was not visible that any bonus was active. There were no warnings, pop-ups, or notifications indicating that bonus conditions or maximum bet limits applied. The support team also confirmed that I did not actively accept any bonus.Nevertheless, exactly the requested withdrawal amount of 4,000 EUR was withheld, without any transparent calculation or reference to specific game rounds.The case is still under review. Players should be cautious with automatically activated Level-Up bonuses and withdrawals at Slotlords.
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