Copying a review from another user 2 days ago because the EXACT same thing happened to me this week. I also reported to all agencies. I am working with a lawyer to see if there is any path to small claims suit for the money that was stolen.“WARNING: They Confiscated My Winnings After I Met All Wagering RequirementsI deposited real money and accepted a bonus from SlotsandCasino. I played Blackjack, which was available and unrestricted on their site. I fully met all the wagering requirements — fair and square.After meeting the terms, they confiscated my winnings, accusing me of “bonus abuse” under some vague clause (4.14), even though I followed the rules and completed everything required.They claimed I gained an “unfair advantage” by playing Blackjack — a game that they offered, allowed, and didn’t warn me about. This was after they let me play and win. They only took action when it was time to pay out.This is unacceptable and predatory behavior. If they don’t want people playing Blackjack with a bonus, they should block it — not let you play and win, then seize your money later. That’s not just unfair, it’s shady.I’ve asked for a full explanation and will be reporting them to any available licensing authority and consumer protection agencies.Stay away from this casino — they change the rules after you win.”Update: The reply by the support team below is also just for show and to make it look like they care about doing the right thing. I reached out like they asked and was told the case was already closed and they did absolutely nothing.
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