I signed up for a free trial, genuinely expecting that I’d be notified before it ended. There was no reminder, no heads-up, just an automatic 90 EUROS charge once the trial ended. It feels like the system is set up to catch people off guard and force payment rather than build trust.I’ve reached out multiple times with a sincere request to reverse the charge. I’m not using the account and have no intention of continuing the service. I’d hoped for a quick, kind resolution — just a small gesture of goodwill.Being charged for something I neither use nor want has only added to the stress during an already challenging financial time.This isn’t just about a subscription — it’s about doing what’s right. I’m not asking for special treatment, just a fair and compassionate resolution. So far, that hasn’t happened.SmallPDF doesn’t care about its users — they just want your money.Extremely disappointed.
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