Unfair auto-renewal policy – no refund even after immediate cancellationI was charged £81 for an automatic yearly renewal without any prior notice. I cancelled the subscription immediately and contacted Smallpdf for a refund — but they refused, saying I had "agreed to the terms".I haven’t used the service since the charge, and yet they declined to issue a refund. After doing some research, I found that many other users report the same experience — unexpected renewals, no warnings, no flexibility, and cold responses from support.This is not how a trustworthy company treats customers. I feel scammed.Avoid unless you're ready to fight for your money back.
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