I signed up for the 7 day free trial and used the program for two things. I tried to cancel on the last day of the free trial. System didn't allow the message through. I thought, no big deal, I'll try again later. I tried the next day. The day the were supposed to charge me. They charged me, I cancelled. Explained my situation and they denied my refund. I sent 3 more emails explaining my situation and even offering to take a 15% hit or pay a $20 charge or pay for a month. They denied me, stood by their terms and conditions and stopped answering me. They kept my $144 and said I can use this program for a year. I have no need for the program and they have no heart, no integrity and should not be allowed to do this. I asked them to "Do the right thing" numerous times. No more replies. As I have looked through all the sites and comments, REDDIT, Facebook, Instagram and finally here, the sentiment is the same. DO NOT GIVE THESE GUYS YOUR CREDIT CARD. DO NOT DO BUSINESS WITH THIS COMPANY. Brutal.
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