I had an issue with my subscription, through no fault of Smallpdf. I emailed there customer support and explained the issue.I received an email back from Shannen (customer support) in a very prompt and professional manner.Shannen asked me to provide him with certain details, of which I did, as a result a short time later Shannen responded with the appropriate and correct details. I then proceeded to rectify the problem from my end, and all was resolved in a professional and timely manner.I could not be more satisfied with the support I received. well done Shannen and thank you for your great assistance.RegardsSteve
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