5 stars for the programme, but 1 star for customer service. Because I had to merge some messy files - paperwork for my mother after her husband died, I used the 7 day free trial from Smallpdf. That worked well and really helped me out Unfortunately I forgot the unsubscribe in time, so after 7 days I got billed for a subscription for a whole year. I understand it's my own fault, but I really hoped that when I reached out to customer service, they would at least consider changing the subscription a subscription for just a month. That way I would pay for using their programm, but get a refund for the rest. Now I paid for a whole year for something I hardly ever need. I'm really disappointed customer service didn't and just told me I had agreed with their terms - and that's the end of the story ...
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