smartcustomer.com

2.3
2.3 Based on 200 reviews

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so e...

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Nathan Butler
Broken site, no support, stuck at 60%

Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows an error. No support team responds. No live chat, no email, and no working feedback form. How can you expect people to trust or recommend a service that doesn’t even allow users to complete their profiles? This is a poor experience and a waste of time. I do not recommend Sitejabber until they fix their servers and start acting professionally.

1
Date of experience: Jun 26, 2025

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Business Details

  • Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
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  • email sayhello@smartcustomer.com
  • language https://smartcustomer.com

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