It was pretty good for awhile until I started noticing after the site revamp they started deleting my reviews. Also, the once or twice that I tried to submit a positive 5 star review, it simply never got published. They just ignored it. You post critical, negative (and truthful, mind you) reviews, they eventually delete them. You post positive reviews, they ignore them. There's no winning with these people. I DO NOT recommend this site. EDIT: In response to the SJ representative, you saw firsthand my review on your site was specific, thorough and NOT fake and as you can clearly see I am not a "bot". I have tried several times to change the parameters of your search options to find my review and it never showed up. So to blame it on some proverbial boogeyman (your "algorithm") as I've seen you use several times as a general blanket statement on other people's reviews in an attempt to save face is pretty lame. You deleted my review, just own up to it. Which is why I will never use your site again. Want to be a magician and make this one star a five star? Reinstate my review. Your choice...EDIT 2: Apparently SJ felt the need to hide my review into a quote "less helpful" category including three others who all like myself, highlight the toxic behavior of said site. The only way you could find this category is if you already knew the title of review and knew what to look for. Evidently, SJ deems itself an authority on what's "helpful" and uses loose and subjective terminology ("inappropriate language", "bots", "scammers" "algorithm", etc) to justify it's rampant need to censor anyone who denotes biased and quite honestly, toxic behavior. Warning others of abusive behavior is apparently "less helpful" to SJ. Says a lot about them...
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