TERRIBLE SITE to use for reviews. We've been using this as a business, we saw we had a few negative reviews on SiteJabber and we decided to start asking all our customers for valid reviews in order to show our true quality of work.To our surprise, we had a lot of customers confirming reviews even with screenshots and none of them showed up on SiteJabber, even if they had a lot of details and proofs of purchase.It's like 1 in 30 reviews get published or even less. I wouldn't bother with it when there are a lot of competitors out there where you can get your customers to genuinely review your business and have the reviews displayed.
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Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
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