I had an account on Sitejabber for almost a year. I had written 8 reviews and had 8 helpful votes. But then just a few weeks ago, I got shadow-banned—for no apparent reason. All my reviews were removed publicly, and became visible ONLY when I logged in. I sent Sitejabber an e-mail asking why, but got NO response. So, just for an experiment, I sent them another e-mail (from another account) pretending to be a company manager who didn't like some negative reviews left for his company. And guess what? They RESPONDED! Here's part of their response: "Thanks for reaching out!"If you haven't already, I would claim your business profile by registering for a free business account . . . ."So, if you're a business that's reporting a "problem," they care enough to respond. But if you're "just" a normal user and want to know why you got shadow-banned, they don't care.Please stay away from this corrupt company! 🤮
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