SiteJabber is another website weaponising reviews at the expense of small businesses. Their business model is simple, create a space for posting anonymous reviews which are often of defamatory nature and then approach businesses to claim their front storefront and make them pay subscriptions for attempting to salvage their online reputation. Nothing new.
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Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
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