It is with great disappointment that I am choosing to write this review of a site that I honestly LIKE & have used often. The site is EBAY.In late April, 2020, I purchased a 5mm David Yurman Blue Topaz Cuff Bracelet for my sister's birthday in early October. I have purchased other DY bracelets, as well as other items from the site. Never any issues. Regrettably, not this go round.My sister called me several days ago, showing me the pictures of her entirely rusted bracelet. David Yurman jewelry is finely made and never, never oxidizes! Imagine my shock and disappointment! I immediately began calling this site's Customer Service number. Another wildly disappointing effort. An automated voice redirected me to go online and lodge my concerns. I attempted to complete everything that I was told, however, nothing worked! I located my recent purchases and found the bracelet that I had bought for my sister - while all my other purchases had order number's, the David Yurman bracelet did not. I realized at this time that I had no options. It was far too late to ask for a refund, and it was a " NO WIN" situation in holding this seller accountable for scamming me the buyer! Buyers BEWARE : Keep your order #'s of items purchased from Ebay for at least a year. Should the item be defective, you'll want to contact Ebay and the seller to ask for a refund and to return the item. I will think twice about buying from this site in the future.
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