OVERPRICED JUNK DO NOT BUY!Today I received my $1,000.00 gladiator Smart Home Lifter. 2 of 4 lag bolts snapped and are buried in my studs. I predrilled with the provided bit to an appropriate depth and when I installed them they snapped. I do not trust that the lag bolts will hold safely. I did not spend $1,000.00 to have my top fall and break. There are virtually no instructions shipped with the product. I did find videos but they are not quality either. There should be quality instructions for the lifter based on the vehicle you bought it for. I bought it for the gladiator and it was labeled for the gladiator. I understand that it is the same lifter and frame but you should have it either pre marked for the vehicle that it was labeled for. To their credit I called after hours and left a message about the lag bolts and Gabe, if I remember correctly, called me back. He stated he will send me new lag bolts but agreed that they were cheap Chinese bolts. He criticized the quality of the metal and stated it is hard because everything is made in China. I will be sending this back tomorrow and if any issues I will be disputing it via my financial institution to get the money charged back. I am very concerned about the quality and do not trust that it will hold my top securely. It is only rated for about 200 lbs. I just do t trust it. Do not buy unless the quality is improved drastically and the price drops significantly.
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