Awful provider. Don't be fooled when the start of lease process may seem smooth, they are awful at end of lease process and account closure. I am still waiting on a refund of over $7000 and its been 5 months.Their customer service staff never follow up when they say they will, I have to call everyday for an update, repeat my story to someone new, be promised a resolution and still nothing has happened. Lodged a complaint with smart lease, lodged a complaint with ACCC, at a loss on how to get my moeny back.
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Smartleasing is a specialist provider of novated leasing services. A novated lease is a great way to add an extra incentive into an employee’s remuneration package. Even better news - there is no financial overhead for the employer. There are other ad...