have taken out a novated lease which costs more than 90K last January the car is still not in my possession due to their procurement error that left me carless until now and they made me pay the car insurance since apparently that can not be paused despite the fact that I have not seen the car yet. The communication is zero. Left emails and messages with ZERO reply even after the manager assured me that he will email me his contact details and that he will see this personally. Well , that was 3 weeks ago and even promise me a courtesy car , Helloo… that was 3Weeks ago and you became uncontactable! My patients has ran out. I regret dealing with them. Im now in contact with consumer affair Victoria .They are non stop before you sign the contract , when trouble comes , you are on your own. Never again on dealing with this poor to poorest costumer service people-and I will surely raise this to my employer which is one of the biggest health care in Victoria.
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Smartleasing is a specialist provider of novated leasing services. A novated lease is a great way to add an extra incentive into an employee’s remuneration package. Even better news - there is no financial overhead for the employer. There are other ad...