Order takes too long to ship. The shipping times on the website are completely inaccurate. After several weeks, I checked on the order status and the order wasn’t even processed yet. I contacted customer service and got a lame excuse, but they did refund my order. I think this company has a lot of potential. They just need a US store where you can go and buy it in person. It looks like many customers have had the same issues that I had of shipping delays. Several weeks to several months of delays is completely unacceptable for a retail product. Perhaps if they resolve this with a physical US location so that items shipped directly from the US this company could really be successful.
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